Home Inspection Pa
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Customer Reviews
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Home Inspector Reviews

The following are excerpts from home inspector reviews. Some were received directly from satisfied customers. Others were posted on online home inspector review sites:
ALSSA 2011to2015
     “Alan was every bit the professional these reviews purport him to be.  He was on time, courteous, knowledgeable, forthright and thorough.  The information he shared from his inspection not only helped us in the negotiation process, but also provided us ways to maintain our investment moving forward.  I learned a lot and have peace of mind thanks to his help.  Helpful Home Inspectors is the way to go!”

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     “My wife is as discriminating as they come when it comes to services, she absolutely loved these guys especially [Alan] Fastman. He spent hours on our inspection, I think he even did a ten point check on the mail box. Awesome service, quality people. I buy houses as an investment, from now on [Alan] is doing all of our inspections, he truly protects my investment.”

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    “Alan from Helpful Home Inspect[ors] was one of the few bright spots of our home buying experience. He was very professional, incredibly helpful, and just a nice guy overall. The inspection was very thorough and the report that we got was immaculate. My wife and I are professional Technical Writers we were impressed with how clean and easy to read the inspection report was. […]
Again, great guy, great service, incredibly professional. A+.

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“Dear Alan,
     Thanks so much for the informative and – as advertised – helpful inspection this morning. I’ve never heard more information freely given at an inspection.

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     “Alan Fastman did an excellent home inspection.  He is amazingly thorough. The house had been recently inspected by another home inspector that was rated “A” on Angie’s List for a deal that did not go through.  We wanted our own inspection.  Alan found all the issues the first inspector found and then twice more.  My wife and I and the real estate agent were amazed at what Alan found.  We also had three design build firms look at the place and they pointed out things, but not nearly as much as Alan saw. […] Make sure you are getting Alan Fastman. Ask for him by name.  You will be glad you did.”

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     “I found Alan to be incredibly professional and he answered my many questions with ease. His inspection was incredibly detailed and his report excellent. I have used a home inspector to purchase a house once before and had no issue with the report or level of service I was given but Alan definitely takes things up a level. You should not worry about hiring Alan for your home inspection …. You will not be disappointed with the level of service he gives. It was a pleasure to work with such a helpful home inspector (pun intended) and I would not hesitate to hire him again should the need arise.”

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     “I had questions about the contractor’s workmanship and wanted to have a professional opinion. Alan Fastman inspected my project [roof, siding and window installation] and uncovered areas that either did not meet code or were not properly installed. As a result of his findings, the contractor made necessary changes. Alan inspected these modifications and found that there were some areas that still needed to be corrected. He met with me and the contractor on his last visit to go over the remaining issues. While not everything has been resolved by the contractor, things are moving in the right direction. I am very glad that I called Helpful Home Inspectors. Without Alan’s professional eye, I would not have been aware of the major flaws he uncovered. I highly recommend Helpful Home Inspectors.”

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     “I used Helpful Home Inspectors, LLC for a home inspection of the house I am purchasing for my family. Alan inspected everything on the property from interior to exterior. I am a realtor and I fully trust the work that Alan Fastman performs on any property. He did a whole home inspection that day from 8am to 12:30pm.  Alan is very thorough in his approach and very approachable at the same time. He explains everything that he is doing and his report is phenomenal.

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“Dear Mr. Fastman:
     It was a lucky day for me when I picked your company from among the companies listed on the internet as doing home inspections. Your level of service and expertise was astounding. In fact, at the closing, even the seller, who being in the business of buying and reselling homes has dealt with hundreds of inspectors, remarked what a terrific job you did for me.  Thank you again.

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     “So glad we found Helpful Home Inspectors through Angie’s List. I initially sent a cost and scheduling request through Angie’s list on a Saturday evening. I was surprised to get a call from Alan on Sunday with answers to my questions and a date and time that he could do the inspection. He quickly followed up with an e-mail confirming the appointment and containing the contract with details of the inspection agreement. Alan was the most expensive of the 3 companies I contacted so I was tempted to go with one of the others but he was also able to do the job the soonest which was important since we have a fast settlement scheduled. And […] I was impressed with his responsiveness to my initial contact.

     “Alan arrived before I did for the inspection. When I got there he had already met our realtor and was inspecting the roof. He introduced himself to my husband and me when he came back down. He was super polite and very tolerant and friendly toward our two young and poorly-behaved children. He continued inspecting the exterior or the house and pointed things out to us as he identified them. We could tell right away that he was very thorough, experienced, and competent.

     “We then moved on to the interior of the home, starting in the basement. He spent a lot of time inspecting the electrical panel, boiler, hot water heater, and air conditioning unit. I won’t list every issue he identified (they were numerous) but he went through the house floor by floor, very methodically. He was not rushed at all, I really feel that he checked everything, leaving no stone unturned so to speak. I had called his office ahead of time to ask how much time I should schedule for the inspection and was told about 1 hour per 1,000 sq. ft. of house, which would have been about 2 hours in our case. I’m not sure exactly how long he was there because I had to get our two unruly kids out of there after about 3 hours and he was still working!

     “He did a great job of explaining everything he found to us during the inspection and promised a written report via e-mail within 24hrs at the latest. It arrived later on the same evening as the inspection.

     “His level of service and professionalism was top-notch. In addition to the work he performed under contract for us he also provided us with a binder of helpful information including pricing guidelines for work that may have to be done on the house and a book called “How to Operate Your Home.” He also let us know that he would be happy to follow up and we are just waiting for him to get back to us on a couple of questions.

     “This is the second house we have had inspected and working with Alan was an all around great experience and so much better than our last experience with a home inspector. We hope not to be moving again anytime soon but we will definitely use Alan if we need a home inspection again. Although his price is higher, I think in this case we got what we paid for.

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“Alan,
     Just wanted to thank you for handling the inspection [on Glenview Drive]. Further, I wanted to thank you for your knowledge and thorough explanation of any given issue. It is obvious to me that you go well beyond any “canned” answer and reply with researched and educated responses to any question posed. It is appreciated in further understanding an issue.  It is also refreshing in that your responses are concisely articulated and delivered in a manner that is always well received.”

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    “Alan is an excellent inspector and is worth every penny he charges.  He gave careful consideration (4+ hours) to every detail of our new construction home.  By the end, I  learned more than I ever thought I would need to about building codes and the interpretation of those codes.  However, thanks to this I was both able to go back to the builders with a specific fix list (and know which were important and which were not) and know that our builder overall did a pretty good job.”

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Our thanks to the many satisfied customers who have taken time to submit their home inspector reviews.

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